In these challenging times of the Coronavirus Pandemic we have made changes to the way we practice so we can continue to provide safe, high quality medical care for our community by providing telephone or video consultations to all appropriate patients.
These consultations are provided as either a bulk-billed service or privately billed under the following guidelines.
Our doctors are able to provide Telehealth services as a bulk-billed consultation for Commonwealth Concession Card Holders, children under 16 years old and patients who are more vulnerable to Covid-19 during this pandemic crisis.
The government has defined vulnerable patients as meeting at least one of the following criteria:
We are committed to providing informed financial consent for all consultations and Medicare requires that you provide consent.
If you are unsure about the published fees or billing for Telehealth, please ask reception or ask your doctor.
If you are not eligible for a bulk-billed consultation, a private Telehealth fee might be applied but we will cap your out of pocket cost.
Telephone/video consultations can be booked under Telehealth on our online booking system or by calling reception.
Springwood General Practice offers medical care, health advice and counselling as well as prescriptions, pathology and radiology tests and monitoring of chronic diseases via Telehealth consultations. We also provide General Practice Management Plans, Team Care Arrangements for Allied Health visits, Mental Health Care Plans and other health assessments via Telehealth.
All regular GP services can be offered in our full service practice consultations and this particularly important where examination is necessary or more complex services are required.
Most of our doctors will also be available for face to face consultations at the practice employing all appropriate measures so that you will have safe access to your doctor consultations.
These consultations are provided as either a bulk-billed service or privately billed under the following guidelines.
Our doctors are able to provide Telehealth services as a bulk-billed consultation for Commonwealth Concession Card Holders, children under 16 years old and patients who are more vulnerable to Covid-19 during this pandemic crisis.
The government has defined vulnerable patients as meeting at least one of the following criteria:
- is at least 70 years old (or at least 50 years old if identifying as ATSI descent)
- is pregnant
- is the parent of a child aged under 12 months
- is being treated for a chronic health condition
- is immune compromised
- meets the criteria for suspected Covid-19 infection
- is required self-isolate or self-quarantine under Covid-19 AHPPC guidelines
We are committed to providing informed financial consent for all consultations and Medicare requires that you provide consent.
If you are unsure about the published fees or billing for Telehealth, please ask reception or ask your doctor.
If you are not eligible for a bulk-billed consultation, a private Telehealth fee might be applied but we will cap your out of pocket cost.
Telephone/video consultations can be booked under Telehealth on our online booking system or by calling reception.
Springwood General Practice offers medical care, health advice and counselling as well as prescriptions, pathology and radiology tests and monitoring of chronic diseases via Telehealth consultations. We also provide General Practice Management Plans, Team Care Arrangements for Allied Health visits, Mental Health Care Plans and other health assessments via Telehealth.
All regular GP services can be offered in our full service practice consultations and this particularly important where examination is necessary or more complex services are required.
Most of our doctors will also be available for face to face consultations at the practice employing all appropriate measures so that you will have safe access to your doctor consultations.
